Privacy Policy

Last updated: May 2026

Overview

FloorFare ("we", "us", "our") is committed to protecting the privacy of its users. This Privacy Policy describes what information we collect, how we use it, and your rights in relation to it. By using FloorFare at floorfare.com, you agree to the practices described in this policy.

Information We Collect

FloorFare is designed to be used without creating an account or submitting personal information. We collect the following limited data:

  • Search queries — the artist or event name you search for. This is used solely to fetch relevant results and is not stored on our servers after the request is fulfilled.
  • Location data — if you permit it, your approximate location is used to surface nearby events. This data is never stored or logged.
  • Aggregated analytics — we may collect anonymized, non-identifiable usage data such as page views and general search trends to understand how the site is used and improve the experience.

Information We Do Not Collect

FloorFare does not collect, store, or sell:

  • Your name, email address, or any contact information
  • Payment information of any kind
  • Device identifiers or persistent tracking identifiers
  • Any data that could be used to personally identify you

How We Use Your Information

The limited data we collect is used exclusively to:

  • Return relevant ticket search results
  • Surface events near your location when requested
  • Understand general usage patterns to improve the platform

We do not sell, rent, or share any user data with third parties for marketing or advertising purposes.

Third Party Platforms

FloorFare links to third party ticket platforms including SeatGeek, Ticketmaster, and TicketNetwork. When you click through to one of these platforms, you leave FloorFare and their respective privacy policies apply. We encourage you to review the privacy policy of any platform before completing a purchase. FloorFare is not responsible for the data practices of third party platforms.

Cookies

FloorFare uses minimal cookies strictly necessary for the site to function. We do not use advertising cookies, tracking pixels, or third party marketing cookies. If we introduce analytics in the future, it will be done using privacy-respecting tools and disclosed here.

Data Security

We take reasonable technical measures to protect the security of our platform and the data that passes through it. Because we do not store personal information, the risk to users from a data breach is minimal. All connections to FloorFare are secured via HTTPS.

Children's Privacy

FloorFare is not directed at children under the age of 13 and we do not knowingly collect information from children. If you believe a child has provided information through our platform, please contact us and we will take appropriate action.

Your Rights

Because FloorFare does not collect or store personal information, there is generally no personal data to access, correct, or delete. If you have a specific concern about data related to your use of the site, contact us at hello@floorfare.com and we will respond promptly.

Changes to This Policy

We may update this Privacy Policy from time to time as the platform evolves. Any material changes will be reflected on this page with an updated date. We encourage you to review this page periodically.

Contact

For any privacy-related questions or concerns, contact us at hello@floorfare.com.